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Reputation management and reviews can literally make or break your franchise. People are talking about you without you.

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Online reviews are critical to your business both today and in the future. A steady stream of customer reviews will give you a competitive advantage.

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I was honored to speak yesterday on an exclusive panel for Central Florida Vacation Rental Managers Association CFVRMA. For more info on Market Loyal, call us today.

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One of the hottest KPI’s for hotels across the world right now is the number of online reviews on TripAdvisor. Hotel Managers are feverishly trying to generate more hotel reviews through a multitude of tactics ranging from asking people flat out, to sliding in a mention in post-stay emails.

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